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Senior Manager โ€“ Customer Support

Remote ๐๐€ | ๐•๐€ | ๐‚๐’๐‘ | ๐‚๐ก๐š๐ญ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ | ๐‚๐จ๐ฅ๐ ๐‚๐š๐ฅ๐ฅ๐ž๐ซ๐ฌ | ๐‘๐ž๐œ๐ž๐ฉ๐ญ๐ข๐จ๐ง ๐‰๐จ๐›๐ฌ

Job Expired

Lux Decor Collection is hiring talented professionals to join their growing E-Commerce Team! ๐Ÿš€

๐Ÿ“ Work Mode: Remote
๐Ÿ•“ Timings: 4:30 PM โ€“ 1:00 AM (Q4: Octโ€“Dec) | 3:30 PM โ€“ 12:00 AM (Janโ€“Sept)
๐Ÿ“… Days: Monday โ€“ Friday

 

๐Ÿ’ผ Senior Manager โ€“ Customer Support

Requirements:
โ–ช๏ธ Proven experience managing SLAs, handling customer complaints, and coordinating for resolution
โ–ช๏ธ Strong reporting and analytical skills for tracking KPIs
โ–ช๏ธ Experience improving store health and ensuring smooth support operations
โ–ช๏ธ Excellent communication, follow-up, and leadership skills

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