WE ARE HIRING!
OPERATIONS MANAGER – Mall
Preferred Skills & Qualifications:
- Strong background in mall/retail operations management
- Excellent leadership, communication, and problem-solving skills
- Minimum 5 years of relevant experience in facility/operations management
- The minimum required qualification is a Bachelor’s degree
Key Responsibilities:
- Oversee daily mall operations to ensure smooth functioning across all departments.
- Coordinate with retail tenants, vendors, and service providers to maintain operational standards.
- Monitor budgets, control costs, and ensure efficient resource utilization.
- Implement and enforce health, safety, and security regulations within the premises.
- Develop and execute operational strategies to improve customer satisfaction.
- Prepare and present reports on operations, incidents, and performance indicators to management.
- Handle escalated customer complaints and provide timely resolutions.
Address : Nishat Emporium Mall, Johar Town, Lahore.