Guest Relations Officer (FEMALE) at IMARAT

Are you passionate about delivering exceptional customer experiences and creating memorable guest journeys? Join our team as a Guest Relations Officer and become the face of our organization by ensuring every guest receives outstanding service.

Key Responsibilities:

– Welcome and assist guests in a professional and courteous manner.
– Handle guest inquiries, requests, and complaints efficiently.
– Ensure a seamless and exceptional guest experience.
– Coordinate with internal departments to resolve guest concerns promptly.
– Maintain high standards of customer service and hospitality.

Requirements:

– Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
– Excellent communication and interpersonal skills.
– Strong problem-solving and customer service abilities.
– Professional appearance and positive attitude.
– Prior experience in hospitality, customer service, or guest relations will be an advantage.

📍 Location: Amazon Outlet Mall, Islamabad