We’re Hiring | Customer Service & Supply Chain Operations Executive – Pakistan Only
As part of Multitrans Logistics Pakistan‘s continued growth, we are expanding our team and looking for a motivated Customer Service & Supply Chain Operations Executive to join us.
📌 Important: This position is open to candidates based in Pakistan only.
If you are passionate about customer service, logistics, and supply chain operations and enjoy working in a fast-paced environment, we’d love to hear from you.
📍 Position: Customer Service & Supply Chain Operations Executive
Location: Remote (Work from Home) – Pakistan Only
Employment Type: Full-Time
Working Days: Monday to Friday (5-Day Work Week)
Key Responsibilities
• Serve as the primary point of contact for customer inquiries and shipment updates.
• Process customer orders and ensure timely execution and fulfilment.
• Coordinate with suppliers, carriers, and internal teams to ensure smooth supply chain operations.
• Monitor shipments and proactively resolve transportation or delivery-related issues.
• Maintain accurate records of customer communications, orders, and operational activities.
• Prepare operational reports and performance metrics.
• Identify opportunities to improve customer satisfaction and operational efficiency.
• Ensure compliance with company policies, procedures, and service standards.
Qualifications
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 2–4 years of experience in customer service, logistics, freight forwarding, supply chain, or operations.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational, analytical, and problem-solving abilities.
• Proficiency in Microsoft Office (especially Excel) and ERP/CRM systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms is preferred.
• Ability to work independently, manage multiple priorities, and meet deadlines in a remote work environment.
• Strong attention to detail and a customer-focused mindset.
What We Offer
✔ Competitive salary (based on qualifications and experience)
✔ Fully remote work environment
✔ Five-day work week (Monday–Friday)
✔ Professional development and career growth opportunities
✔ A collaborative and supportive team culture
Only shortlisted candidates will be contacted.