Hiring: Operations Executive
Company: DNA BPO Solutions (Pvt.) Ltd.
Location: Gulberg Greens, Islamabad
Work Environment: On-Site
Operations: UK-Based Operations | International Clients
Shift: Morning and Evening Shifts (Assignment or rotation will be decided by management)
DNA BPO Solutions is looking for a confident, professional, and highly motivated Operations Executive to join its growing Operations Department.
This is a professional operations role focused on day-to-day coordination, communication, and task management.
Key Responsibilities
Handle day-to-day operational calls and communications professionally.
Coordinate with internal teams and UK-based stakeholders.
Manage daily operational tasks, updates, and follow-ups.
Maintain accurate records, reports, and operational documentation.
Ensure smooth and timely execution of assigned tasks.
Handle situations professionally and escalate issues when required.
Follow company procedures, data protection policies, and operational standards.
Requirements
Excellent verbal and written English communication skills.
Confident and professional communication style.
Good problem-solving and decision-making abilities.
Ability to manage multiple tasks in a fast-paced environment.
Strong attention to detail and follow-up skills.
Good computer and MS Office skills.
Previous experience in operations, customer service, or a similar role will be an advantage.
What the Company Offers
Competitive salary based on experience and capabilities.
Professional growth and career development opportunities.
Exposure to UK-based operations and international clients.
Professional working environment.
Opportunity to join a growing and structured organization.
Important Note: This is not a traditional call center or sales role. There are no sales targets or commission-based earnings.