Ideas Pvt. Ltd. is Hiring – Live Chat Support (Remote Position)
Position: Live Chat Support Representative
Experience: 1–2 years (Customer Service / Chat Support preferred)
Location: Remote (Work from Home)
Requirements:
-Must have own laptop and smartphone
-Excellent written communication skills in English and Urdu
-Strong problem-solving and customer handling skills
-Ability to multitask and respond promptly to customer queries via live chat
-Prior experience in eCommerce or customer support will be a plus
Responsibilities:
-Provide real-time assistance to customers through live chat
-Resolve customer inquiries, complaints, and product-related questions
-Coordinate with internal teams to ensure smooth order processing
-Maintain accurate customer interaction records
-Deliver exceptional service to enhance customer satisfaction