IT Support Specialist at Integrity RCM

Company: Integrity RCM
Position: IT Support Specialist
Job Type: Onsite
Location: Model Town K Block, Lahore, Pakistan

Working Hours: 7:00 PM – 4:00 AM

Job Overview

Be the single point of contact for all IT work at Integrity RCM.

What You’ll Do

1. Run complete IT operations onsite as the single point of contact.

2. Administer Active Directory and Microsoft 365, including:

   • Exchange Online

   • SharePoint

   • Teams

   • MFA

3. Manage devices and identities with Intune and Entra ID.

4. Lead IT security for the firewall and data centre; maintain the LAN.

5. Handle onboarding, offboarding, workstation setup and WFH protocols.

6. Provide Level 3 hardware and software support to the USA team, if required.

What We’re Looking For

1. 3+ years of experience in IT infrastructure or system administration.

2. Hands-on experience with Microsoft 365 and Active Directory, including:

   • Group Policy

   • DNS/DHCP

3. Experience with Entra ID and Intune, plus hybrid AD setups.

4. Knowledge of firewalls (FortiGate or similar), VPN, VLAN and DNS/DHCP.

5. Windows 10/11 troubleshooting, backup, patching and server room basics.

6. Clear English communication skills for USA team calls, with strong ownership and documentation skills.

WhatsApp / Contact: +92 311 4196165

Office Address: Model Town K Block, Lahore

Website: www.integrity-rcm.com