Position: Head of HR Operations
Location: Lahore
Qualification: Masterβs degree in Human Resource Management, Business Administration, or a related field Certification in HR (CHRP, SHRM, CIPD) will be an advantage
Experience: 10+ years of progressive HR experience, including at least 4 years in a leadership role.
Strong command over HR operations, payroll, HRIS, and compliance.
Key Responsibilities:
* Lead, manage, and develop the HR operations team to ensure seamless execution of HR services across the organization.
* Oversee payroll management, HRIS administration, and employee data accuracy while ensuring compliance with legal and regulatory standards.
* Design, implement, and monitor HR policies, SOPs, and procedures for efficiency and compliance.
* Manage compensation, benefits, and rewards programs to maintain internal equity and market competitiveness.
* Partner with the Talent Acquisition, Learning & Development, and HR Business Partner teams to ensure operational alignment and smooth employee lifecycle management.
* Lead HR automation and digital transformation initiatives to streamline workflows and enhance data-driven decision-making.
* Oversee employee relations cases, ensuring fair and timely resolution of grievances and disciplinary matters.
* Prepare and present HR metrics, dashboards, and analytics to support strategic decision-making.
* Ensure compliance with labor laws, employment regulations, and company policies.
* Drive continuous improvement and best practices in HR service delivered
* Certification in HR (CHRP, SHRM, CIPD) will be an advantage
* Excellent understanding of local labor laws and HR regulatory frameworks.