Job Title: Head of ECommerce at JAPAN ELECTRONICS
We are hiring a Head of ECommerce to lead and scale our digital commerce function, drive online revenue growth, and build a seamless omni-channel experience across platforms, marketplaces, and retail operations.
Location: Head Office, Islamabad
Employment Type: Full-Time
Key Responsibilities
– Develop and execute the companyโs e-commerce growth strategy
– Own online revenue targets, profitability, and performance metrics
– Drive traffic acquisition, conversion optimization, and customer retention
– Manage D2C platforms and oversee marketplace operations (e.g., Daraz)
– Optimize product assortment, pricing, promotions, and digital merchandising
– Ensure seamless coordination across e-commerce, marketing, retail, and supply chain
– Improve fulfillment efficiency including warehouse operations and last-mile delivery
– Monitor customer experience metrics (CSAT, NPS, turnaround time)
– Implement data-driven decision-making through KPI dashboards and analytics
– Build and lead a high-performing e-commerce team
Qualifications & Experience
– MBA (Marketing, Digital Business, or E-Commerce) preferred
– 10โ15+ years of experience in e-commerce, digital commerce, or online retail leadership
– Proven track record of scaling online revenue in multi-brand retail environments
– Strong exposure to D2C platforms, marketplaces, OMS/ERP integrations, and logistics
– Experience in consumer electronics, home appliances, or FMCG sectors preferred
Candidates from leading retail and marketplace ecosystems such as Telemart, Carrefour, Metro, Imtiaz, or similar environments will be preferred.