CUSTOMER SERVICE REPRESENTATIVE at Raja Sahib

WE ARE HIRING – CUSTOMER SERVICE REPRESENTATIVE

Raja Sahib is looking for a motivated and customer-focused Customer Service Representative to join our team.

📍 Position: Customer Service Representative
👤 Vacancies: 1
💼 Experience: 1–2 years
🎓 Qualification: High school diploma or Bachelor’s degree preferred
👩 Preference: Female

Key Responsibilities

• Handle customer inquiries through phone, email, WhatsApp, social media, and live chat.
• Process and track online orders.
• Resolve customer complaints professionally and promptly.
• Coordinate with warehouse and delivery teams regarding order status.
• Keep customers informed about shipping, returns, and refunds.
• Maintain accurate customer records and communication logs.
• Support customer satisfaction and sales targets.
• Report recurring customer concerns and feedback to management.

Requirements

• Excellent communication and interpersonal skills.
• Basic computer proficiency.
• Familiarity with online order management systems.
• Customer-focused attitude with strong problem-solving skills.
• 1–2 years of relevant experience preferred.