We’re Hiring: Senior Account Specialist – Walmart & Best Buy Marketplaces
Location: Remote
We are looking for an experienced marketplace professional to own and grow our Walmart and Best Buy Marketplace accounts, driving sales, profitability, operational performance and account health.
Key Responsibilities
Manage daily account operations and develop growth plans.
Create and optimise listings, product content, images, keywords and attributes to improve visibility and conversion.
Manage pricing, promotions and marketplace advertising; monitor campaign performance and ROI
Analyse sales, marketplace fees and costs to improve SKU- and account-level profitability.
Monitor inventory, forecast demand and coordinate replenishment to minimise stock-outs and excess stock.
Manage WFS shipment creation and coordinate order fulfilment, deliveries, returns and refunds.
Resolve listing, order, payment and compliance issues; track cases through closure.
* Coordinate with Fulfilment, Operations, Procurement, Supply Chain, Finance, Logistics, Customer Service and Graphics teams.
* Prepare performance reports and business reviews with clear recommendations and action plans.
Requirements
3–5+ years of relevant eCommerce, marketplace or key account management experience.
Hands-on experience managing Walmart and/or Best Buy Marketplace accounts.
Strong knowledge of catalog management, marketplace SEO, advertising, pricing and account health.
Experience in inventory planning, demand forecasting and SKU/account-level profitability analysis.
Strong Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables and large datasets
.
Strong communication, organisation, stakeholder management and problem-solving skills.
A proactive, commercially focused approach and the ability to manage multiple priorities.